Experience

IT Lead @ Milele Car Rental

Jan 2026 – Present

Lead IT for the car rental business, owning the full technology stack end to end: rental and fleet management systems, website, hosting, integrations, internal tooling, network and endpoint infrastructure.

Manage the rental management platform and its integrations with CRM, payment gateways, accounting and telematics/GPS tracking, keeping booking, contract, invoicing and vehicle-tracking data in sync across systems and eliminating duplicate manual entry between branches.

Drive digital transformation of rental operations: digitized booking, check-in/check-out, damage inspection and contract workflows, replacing paper and spreadsheet processes with a centralized system that improved accuracy, traceability and turnaround time at the counter.

Own the company website and online booking funnel end to end (front end, hosting, SEO, analytics) alongside email and campaign infrastructure, and report on utilization, revenue and fleet performance through Power BI dashboards used for pricing and fleet planning decisions.

Set IT policy and standards for the team: user access and account lifecycle management, data backup and recovery, security hardening, vendor and license management, and first-line support for staff across locations.

Developer & Analyst @ Milele

Nov 2025 – Jan 2026

Developed an internal product tasting and evaluation portal using PHP and MySQL, replacing manual spreadsheets with a centralized web-based system for structured data collection, scoring, and analysis across food SKUs. Digitized data workflows, improving accuracy, traceability, and cross-functional collaboration between Product, Marketing, and Operations.

Conducted market and competitor research using public datasets and industry reports to identify product gaps and emerging opportunities; analyzed large datasets and delivered Power BI dashboards to support product planning, benchmarking, and strategic decision-making.

Technical Business Analyst @ Milele

Jan 2025 – Nov 2025

As a Business Analyst, drove business growth by translating strategic vision into technical execution. Focused on process optimization, digital transformation, and leading key initiatives that bridge the gap between business, marketing, and IT.

Led critical transformation projects, including the transition of Milele.com into a modern e-commerce platform and the SAP S/4HANA consolidation strategy. Documented end-to-end business processes, provided ongoing SAP support, and ensured alignment with strategic goals.

Drove operational efficiency and digital transformation by leading a strategic team to address inefficiencies in order fulfillment and automating high-volume manual tasks.

Bridged the gap between departments by translating business needs into actionable technical requirements and providing a technical perspective on solution structuring, enabling efficient collaboration and accelerating operational excellence.

Partnered directly with the COO to plan, monitor, and deliver key company initiatives, ensuring targets were met successfully.

Collaborated closely with external consultants to modernize internal structures, aligning processes with high standards of operational excellence.

Software Developer @ Milele

Oct 2024 – May 2025

Engineered an end-to-end secure testing platform with anti-cheating mechanisms leveraging Laravel 11. Developed bulk question import system and invitation email infrastructure, reducing creation time by 60%. Integrated TensorFlow.js for advanced anti-cheating detection, including tab switching and window blur monitoring, achieving 95% fraud prevention rate. Implemented comprehensive time-based analytics dashboard, generating detailed performance metrics. Developed a secure file storage system and session management, maintaining 80% data integrity and scalability.

UI/UX Team Lead & Designer @ Peekabox

May 2024 – Oct 2024

Directed end-to-end user research and wireframing for SaaS products, improving user engagement metrics by implementing data-driven design solutions. Created high-fidelity prototypes and design systems using Figma, conducting user testing sessions to optimize interface accessibility and user flows. Collaborated closely with product managers and developers to ensure seamless handoff from design to development and alignment with business goals. Led multiple design iterations based on usability testing and analytics feedback, resulting in a 20% increase in feature adoption rates.

Full-Stack Developer @ AccentEMC

Jan 2024 – May 2024

Engineered a comprehensive learning management system with Next.js, Firebase, secure authentication, and PayPal integration. Developed responsive UI components using React and TailwindCSS, including an intuitive course catalog and real-time analytics dashboard. Architected scalable data models for complex course structures and content management, reducing administrative overhead by 35%.

RPA Developer @ AccuMed

Jun 2023 – Aug 2023

Spearheaded the implementation of Robotic Process Automation (RPA) solutions, reducing human error by 25% and increasing work speed by 30% in daily operations. Conducted comprehensive workflow analyses to identify and execute high-impact automation opportunities, enhancing overall operational efficiency. Collaborated with cross-functional teams to gather requirements and align automation projects with organizational objectives, ensuring seamless integration of RPA solutions and web scrapping. Developed and maintained detailed documentation for all RPA solutions, facilitating knowledge transfer and supporting long-term maintenance efforts.